Privacy Practices Statement

At Cornerstone Physical Therapy, we are committed to protecting your privacy and safeguarding your personal health information. This Privacy Practices Statement outlines how we collect, use, disclose, and protect your information in accordance with applicable laws, including the Health Insurance Portability and Accountability Act (HIPAA).

1. Information We Collect

When you visit our website or receive care from our practice, we may collect the following types of information:

• Personal information (name, date of birth, contact details, insurance information)
• Medical history and treatment details
• Payment and billing information
• Website usage data (via cookies and analytics, if applicable)

2. How We Use Your Information

We use your information to:

• Provide high-quality physical therapy services
• Schedule and manage appointments
• Process payments and insurance claims
• Improve our website and services
• Comply with legal and regulatory requirements

3. How We Protect Your Information

We implement strict security measures to protect your personal data, including encryption, secure servers, and access controls. Our staff is trained in privacy protection to ensure your information remains confidential.

4. Sharing of Information

We do not sell or share your personal information with third parties for marketing purposes. Your information may be shared only in the following cases:

• With your written consent
• With healthcare providers involved in your care
• With insurance companies for billing purposes
• When required by law or for public health and safety

5. Your Rights

You have the right to:

• Access and request copies of your medical records
• Request corrections to your records
• Limit how your information is used or disclosed
• File a complaint if you believe your privacy rights have been violated

6. Cookies & Online Tracking

If our website uses cookies or tracking technologies, they are only used to enhance your user experience and do not collect sensitive health information.

7. Updates to This Privacy Statement

We may update this Privacy Practices Statement periodically. Any changes will be posted on our website with the updated effective date.

8. Contact Us

If you have any questions about our privacy practices or wish to exercise your rights, please contact us at:

Cornerstone Physical Therapy
623 W Garland Ave.
Spokane, WA 99205